Frequently Asked Questions
Everything you need to know about your DIBS Beauty experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your package ships, we will send a tracking link so you can follow its journey to your door.
What is your return policy?
We want you to love your glow. If you are not completely satisfied, we accept returns of gently used products within 30 days of purchase for a full refund, excluding shipping costs.
Are DIBS Beauty products vegan and cruelty-free?
Yes! We are proud to be 100% cruelty-free and vegan. We never test on animals and ensure our ingredients meet the highest ethical standards.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your products sooner.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to bring DIBS Beauty to more countries soon, so stay tuned for updates!
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as modern payment options including PayPal, Apple Pay, and Afterpay for interest-free installments.