Returns & Exchanges
At DIBS Beauty, we want you to love your glow; if you are not completely satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery. Please ensure items are in their original packaging and gently used conditions to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be emailed to you instantly for a hassle-free return process.
- 3.Pack and Ship
Securely package your DIBS products in the original box if possible, attach the prepaid label, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.